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Cambridgeshire County Council has shared the following with us which may help some of our residents:
Are residents eligible for cheaper tariffs?
If they receive benefit payments, they could be! Please spread the word that low-income families in Great Shelford could be eligible for discounted broadband and mobile phone services called social tariffs.
Social tariffs are low-cost broadband and mobile phone package deals offered to customers on certain benefits and cost between £10 and £20 a month. As well as being much more affordable, social tariffs are usually on shorter-term contracts. Plus, there are no early exit fees – so you are not tied to the contract if your circumstances change, and you can leave without paying a penalty.
Many providers offer reduced social tariffs to both new and existing customers claiming government benefits such as Universal Credit, Pension Credit, Jobseeker’s Allowance and Income Support – so they can pay less for internet access and mobile phone bills.
The Connecting Cambridgeshire website has links to useful information about how to get reduced broadband and mobile tariffs or go straight to the Ofcom website for more details.
Contact the Connecting Cambridgeshire team if you have any queries and concerns about broadband or mobile coverage. Email contact@connectingcambridgeshire.co.uk including details of the location and postcode, if relevant, to help the team investigate and respond as soon as possible.